Privacy and Cookies Policy

On this page we explain what our privacy policy is, how we use the personal data we collect when you use our website.

What data do we collect?

We collect the following information in our contact forms or when you download a brochure:

  • Name
  • Phone number
  • email address

We collect this information so that we can contact you to discuss our services. We also request a copy of your electricity bill so that we can provide you with a quote, whether it is for solar energy or a change in electricity tariffs.

Why do we ask you for the electricity bill?

In order to provide an accurate and realistic estimate of the amount of money the installation will save, we need to check:

  • Average energy consumption in the building or farm.
  • Power contracted (the amount of energy you can use at any given time)
  • Current access tariff

How can you send us your electricity bill?

Through the contact forms that you can find on all the pages of our website, or by sending us an e-mail and attach your electricity bill.

If you prefer, you can email it directly to your Solar is the Key advisor (who will be assigned to you after filling in one of our forms), to or by bringing it directly to our offices.

How do we stored and used  your invoice?

When an electricity bill is stored in our secure database, we will use your bill to carry out a study and draw up a quotation. A simulation tool is used to carry out the survey and produce your quotation. The simulation tool does not store or save any of your data.

What information will we see?
The following information appears on your bill.

    • Holder’s name
    • Supply address
    • The current energy supplier
    • The access tariff
    • The CUPs number of the supply
    • The contracted power
    • The energy consumption

What information will we use??

    • The access tariff
    • The contracted power
    • The energy consumption

This information is necessary for us to carry out our responsibilities as an energy broker and to provide you with a quotation.

When you send us an invoice to request a quote, you consent to the use of this information in the manner described above. You may revoke this consent, or request that this information be removed from our systems by writing to us at

Calle Casiopea 3
29639, Benalmádena

The information provided on the electricity bill is for viewing purposes only. Upon receipt of a copy of the bill we can not access the customer’s account, we can not make any changes to the customer’s account, nor can we access any other information about the customer’s current electricity account, without the customer’s prior consent.


When you fill in a contact form on our website you give us the option to opt-in to send you information and occasional promotional offers from Solar is the Key. If you have agreed to receive marketing communications, you can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of all our marketing emails or by contacting us.

Customer data protection rights

Our company wants to ensure that all our subscribers are fully aware of their data protection rights. Every user has the right to the following:

Right of access – You have the right to request copies of your personal data from us.

Right of rectification – You have the right to ask our company to correct any information that you believe to be inaccurate. You also have the right to ask our company to complete any information you believe to be incomplete.

Right of deletion – You have the right to ask our company to delete your personal data, under certain conditions.

Right to restrict processing – You have the right to request our company restrict the processing of your personal data, subject to certain conditions.

Right to object to processing – You have the right to object to the processing of your personal data by our company, under certain conditions.

Right to data portability – You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us at pur  email:

Call us atl Solar is the Key +34 686 966 558
Or write to: Calle Casipoea 3, 29639 Benamádena.


What are the cookies?

Cookies are text files that are placed on your computer to collect standard Internet log information and information about visitor behaviour. When you visit our website, we may collect information automatically through cookies or similar technology.

For more information, please visit

How do we use the cookies?

We use cookies in a number of ways to improve your experience on our website:

  • To understand how you use our website, so we can  improve the website experience
  • To show you relevant ads through third party advertising partners, such as Google Ads.

We collect information about your visit to our website, the content you have view, the links you followed and information about your browser, device and IP address. We may also share online data collected through cookies with our advertising partners.

Google Analytics
We use these cookies so that we can understand the browsing habits of visitors to our website in order to improve our visitors’ experience.

We also use Google Analytics cookies to enable us to show relevant and personalised ads to our website visitors on the Google Ads Display Network and, from time to time, on YouTube, and to enable us to target our advertising efforts to audiences similar to our website visitors.

Google Ads

We use these cookies to understand how users interact with our website and our services in order to improve our advertising efforts and to be able to display personalised ads. For more information, please read  Google Privacy and Térms

Bing Ads

We use these cookies to understand how users interact with our website and our services so that we can improve our advertising efforts, as well as to be able to display personalised advertisements.


We use these cookies to understand how users interact with our website and our services so that we can improve our advertising efforts, as well as to be able to display personalised advertisements.

Contact Form

We use multi-step forms on our website and we use cookies to be able to save data from one step to the next.

How to manage cookies

You can set your browser not to accept cookies, and the above website explains how to delete cookies from your browser. However, in some cases, some of the features of our website may not work as a result.

Other websites’ privacy policies

The Solar is the Key website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes in our private policy 

Our company periodically reviews its privacy policy and posts any updates on this website. This privacy policy was last updated on January 15th, 2023.

How to contact us

If you have any questions about our company’s privacy policy, the information we hold about you, or you would like to exercise any of your data protection rights, please do not hesitate to contact us.

Send us an email to:
Call us at: +34 686 966 558
Or write us to: Solar is the Key, Calle Casiopea 3, 29639 Benalmádena

How to contact the competent authority

If you wish to make a complaint or if you feel that Our Company has not dealt with your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.